With capabilities like streaming services, search, and weather updates, you may be smarter and live a more convenient life if your Samsung Smart TV is linked to a Wi-Fi or wired network. You can’t utilize these functions, though, are you experiencing issues with the TV network?
Samsung TV Not Connecting to the Internet
Because there are numerous potential causes for internet connection problems on Samsung smart TVs, there are also numerous solutions available, which can make them particularly annoying. Any device that supports Wi-Fi will occasionally experience times when everything appears to be operating as it should, yet an unforeseen problem happens. Recognizing that the simplest option is usually the right one is the greatest strategy for dealing with these situations.
Because we rely so heavily on these screens for everyday tasks, a broken smart TV can be even more annoying than any other home networking issue. When one gadget serves all of your entertainment needs—on-demand movies, sports, YouTube, Netflix, HBO—and that device unexpectedly breaks down, it can feel as though your leisure time has been completely destroyed. Due to their focus on user-friendliness, smart TVs frequently fail to provide owners with a thorough explanation of the problem when one arises, which exacerbates the problem.
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Samsung’s troubleshooting page on connection issues reveals that the company attempts to resolve each possible issue one at a time for smart TVs. Starting with the TV’s network status menu, one can try to determine whether the issue is with the home network. It then suggests changing DNS settings, moving the wireless router, or restarting it. Lastly, according to Samsung, a factory reset or software upgrade may be required.
The rationale behind all these approaches to a smart TV connection issue is that, in the unlikely event that something other than a hardware malfunction necessitates repair or replacement, they should either solve the issue or rule out other possible causes. For the majority of internet-connected devices, these procedures will also usually resolve Wi-Fi problems. Nonetheless, it might be possible to change the order and logic of these concepts.
The Typical Solution Is to Reset Your Router
First, according to Samsung‘s instructions, check the connection status menu on the smart television. You can normally see a percentage on this screen that indicates how strong the TV’s connection to the router is. The closer the router is to the TV, the larger that percentage should be, as it is typically a distance indicator. Accordingly, it is probably not required to move the router because it would have likely resulted in a persistent problem if it had been too far away.
Finally, the router can be reset. Power cycling a wireless router is a really helpful technique, even if it can appear like the hackneyed “try turning it on and off” answer. The old standby of turning off the power for ten seconds and then turning it back on functions because it restarts the router’s initial startup procedures. If a glitch or memory leak—two incredibly common problems—caused your connection to drop, such difficulties are typically fixed by starting over from scratch. The ease of use of this troubleshooting technique is also beneficial.
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Changing the DNS comes into play when, most of the time, resetting the router hasn’t worked and nothing about the network environment has changed (i.e., the router hasn’t been moved or a significant number of new devices are connecting to your house Wi-Fi). Next, you should check to see if the problem is with your internet service provider or hardware. If it doesn’t work, you should investigate further. To get your Samsung TV connected again, you should nearly always try resetting your router.